Terms of Service

Last Updated: July 28, 2026

Welcome to Altocouture.

These Terms of Service govern your use of our Website and purchase of products from Altocouture.

By accessing our Website or placing an order, you agree to these terms.

1. Website Use

You agree to use our Website only for lawful purposes.

You may not:

  • Attempt unauthorized access
  • Interfere with website operation
  • Copy website content without permission
  • Use our products or images for unlawful purposes

2. Product Information

We make every effort to ensure product descriptions, images, colors, and sizing information are accurate.

However:

  • Colors may vary depending on screen settings
  • Measurements may have slight differences
  • Product availability may change

Small differences do not qualify as product defects.

3. Orders and Payments

After placing an order, you will receive an order confirmation email.

Altocouture reserves the right to refuse or cancel orders due to:

  • Payment issues
  • Suspected fraud
  • Incorrect pricing
  • Inventory problems
  • Incorrect customer information

If an order is canceled after payment, a full refund will be issued.

4. Pricing

All prices shown on our Website are listed in USD unless otherwise stated.

Prices may change without notice.

5. Intellectual Property

All content on Altocouture, including:

  • Logos
  • Images
  • Product designs
  • Text
  • Graphics

belongs to Altocouture and may not be copied or used without written permission.

6. Limitation of Liability

Altocouture is not responsible for:

  • Carrier delays
  • Customs delays
  • Incorrect customer-provided information
  • Events beyond our reasonable control

7. Governing Law

These Terms shall be governed by applicable laws and regulations.

8. Contact Information

Email:

support@altocouture.com

<br>

Shipping Policy

Last Updated: July 28, 2026

Thank you for shopping with Altocouture.

We are committed to providing reliable and transparent shipping services.

Order Processing Time

Orders are processed within:

1-3 business days

after payment confirmation.

Orders placed during holidays, promotions, or peak seasons may require additional processing time.

Shipping Time

United States

Standard Shipping:

7-15 Business Days

Express Shipping:

5-10 Business Days

International Shipping

Delivery times may vary depending on:

  • Destination country
  • Customs processing
  • Local carrier conditions

Tracking Information

Once your order ships, you will receive a confirmation email containing your tracking number.

Please allow 24-72 hours for tracking information to update.

Customs and Taxes

International customers may be responsible for:

  • Import duties
  • Customs fees
  • Local taxes

These charges are determined by the destination country.

Shipping Delays

Occasionally, delays may occur due to:

  • Weather conditions
  • Customs inspections
  • Carrier issues
  • Public holidays

We appreciate your patience during these situations.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If you notice an incorrect address, please contact us immediately.